No. We can only accept fully completed original forms. No exceptions can be made for any specials out in the marketplace, as we do not have reservations online with any of our properties we cannot hold a booking or check for availabilities.
Frequently Asked Questions
There are cheap airfares online that finish tonight and I want to make sure I have accommodation. Can you hold a booking for me or advise me the availabilities?
What happens if I don’t use my voucher within the 18 months?
The voucher becomes null & void. If however you wish to revalidate this voucher for a further 18 months pending on our contractual arrangements with the properties, you may do so by returning your old voucher with an extension fee of $50 and we will issue a new voucher.
Why does the HP offer have a booking fee?
The booking fee covers processing costs associated with this special. Please note even with the booking fee the special offered still gives you a fantastic deal all round. Should there be no availability for whatever reason then the booking fee will be fully refundable but if the booking requested is accepted by the hotel then the booking fee becomes non-refundable.
Why is this Gold Coast offer different to the Australia Wide / New Zealand offer?
This offer has different rules and booking procedures to the ones offered in the Australia Wide New Zealand section.