No. All expenses including travel, food & beverage are the sole responsibility of the recipient.
Frequently Asked Questions
Does the voucher cover airfares, food & beverage?
How do I make a booking for the 7 night freestay?
All bookings are to be made through the nominated travel agent printed on your voucher.
How do I organise airfares & transfers?
Our fully licensed nominated travel agents are more than happy to assist you with arranging your flights, transfers & insurance needs.
How does the voucher work?
The voucher is for 2 people taking the 7 night freestay at one of the 4 nominated resorts.
How long do I have to redeem the voucher?
Vouchers are valid for a minimum 18 months as per expiry date unless extended as per last Q&A on this page.
How much notice do I need to give to make a booking?
A minimum 30 days notice is required to make a reservation.
I am in VIC and I am traveling outside of our school holiday, why am I still charged a school holiday surcharge?
Gold Coast is a relatively unique scenario as what they class as School Holidays periods is on a national scale so it may not be Victorian School Holidays but it may be Queensland School Holidays at the time of your request.
I do not have a 2nd choice of dates to fill out on the form. Can I still apply?
We prefer you do give us all your choices to save time during the booking process and ensure we can get you in. If you do not have a second options you can still send it in.
If I make changes or cancel, what will that cost me?
Should you require to cancel your booking within 14 days or less of the intended stay please notify Holiday 2 Go immediately. This may incur a penalty fee of at least 1 nights accommodation at the full rate or a fee as per the individual properties cancellation policy. A fee of $25 p/p will apply for any alterations made to existing bookings. Please note that the $79.00 booking fee will not be refundable.
Is the $25 booking fee refundable?
The booking fee is refunded only if your chosen dates are all unavailable, if your dates are confirmed the booking fee is non refundable, even if your circumstances change.